(856) 788-6914

Admissions

One call starts it. Here is exactly what happens next — no surprises.

The admissions process, step by step

Step one

The first call

You speak with an admissions coordinator — a person, not a queue. They will ask what is going on, what you have tried before, and what your circumstances allow. Nothing is committed to at this stage.

Step two

Clinical assessment

A licensed clinician completes a confidential assessment covering substance use history, mental health history, and medical needs. This is what determines the appropriate level of care.

Step three

Insurance verification

We contact your insurer directly and confirm what your plan covers, what it does not, and what you would be responsible for. We tell you the numbers before you decide anything.

Step four

Your treatment plan

We agree a start date and build an individualised plan — which program, which therapies, which schedule. If a different provider is the better fit, we say so and help you get there.

Before you call

What to expect

  • Assessments are free, and there is no obligation to enrol
  • Every conversation is confidential and protected under HIPAA
  • You do not need a diagnosis or a referral to begin
  • We will tell you honestly if we are not the right fit
  • Most major insurance plans are accepted
Call (856) 788-6914

Request a call back

Prefer we reach out? Send this and an admissions coordinator will get back to you.

We use what you send here only to respond to your enquiry — see our Privacy Policy. This form is not secure or monitored around the clock, so please do not use it for emergencies or to share detailed medical history. If you are in crisis, call or text 988, or dial 911.

Admissions questions

How long does admission take?
Most people complete the phone assessment in 20 to 30 minutes. In many cases treatment can begin within a few days, depending on current availability and your insurance authorisation.
What should I have ready when I call?
Your insurance card if you have one, and a general sense of your substance use history and any current prescriptions. You do not need paperwork or a diagnosis to start the conversation.
Do I need a referral?
No. You can call us directly. We also accept referrals from physicians, hospitals, employers, and the courts.
What if I cannot afford treatment?
Tell us. We verify benefits at no cost, and if we are not the right financial fit we will point you toward options in South Jersey that may be, including state-funded programs.

Insurance

We work with most major insurance plans

Health insurance can cover up to 100% of the cost of treatment. Don’t see your provider? These are only some of the plans we accept — request a free verification and we’ll confirm your benefits.

Recovery is waiting for you

Talk with an admissions coordinator today. Calls are confidential, and we can verify your insurance benefits in minutes.

Call (856) 788-6914 Verify Your Insurance